Refund policy

We offer free returns within 30 days of delivery on orders delivered in the United States. Returns are no-questions-asked, and sale items are included. Items must be unworn, unwashed and in resellable condition, with tags and liners attached.

To start a return, please use the contact form on our website or email elizavetacorsets@gmail.com with your order number. If your return is accepted, we will email you a prepaid return label (US orders) and instructions on how to send your package. Please do not ship an item back before you hear from us.

International returns

International returns are accepted within 30 days of delivery. Return shipping costs and any customs fees or duties are paid by the customer. If your order is shipped into the European Union, you also have the right to cancel or return it within 14 days of delivery, for any reason.

Damages and issues

Please inspect your order on arrival and contact us right away if an item is defective, damaged or incorrect, so we can replace it or refund you. We cover return shipping in these cases.

Exchanges

The fastest way to get a different size or color is to return your item and place a new order once the return is accepted.

Refunds

 

We will notify you within 7 business days of receiving and inspecting your return to let you know whether the refund is approved. Approved refunds are issued to your original payment method and typically appear within 3-5 business days, depending on your bank. Gift cards are not refundable.